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    March 10, 2007

    How to configure file sharing in Windows XP

    I put this under the category of "MCDST Studies" because it is a popular subject for those aiming to achieve their MCDST certification. However, it could be included in "Tips and Tricks" as well, but I digress. Here is a little introduction of the KB article:

    On a Windows XP-based computer, you can share files among both local and remote users. Local users log on to your computer directly through their own accounts or through a Guest account. Remote users connect to your computer over the network and access the files that are shared on your computer.

    You can access the Simple File Sharing UI by viewing a folder's properties. Through the Simple File Sharing UI, you can configure both share and NTFS file system permissions at the folder level. These permissions apply to the folder, all the files in that folder, child folders, and all the files in the child folders. Files and folders that are created in or copied to a folder inherit the permissions that are defined for their parent folder. This article describes how to configure access to your files based on permission levels. Some of the information that this article contains about these permission levels is not documented in the operating system files or the Help file.

    http://support.microsoft.com/kb/304040

    February 08, 2007

    Permissions - MOVING and COPYING files and folders.

    I received a question from a friend of mine today who is "learning" the ways of a Desktop Support Technician. Her question was: When you move files from one NTFS folder to another NTFS folder (e:\docs to e:\movedocs) on the same partition, doesn't the NTFS permissions STAY ?

    First let us start by distinguishing the difference between "COPY" and "MOVE". Seems trivial, but very important.

    When you COPY a file or folder to an NTFS drive, the COPIED file or folder takes on the permissions of the destination folder. When you MOVE a file or folder within a single NTFS drive, the MOVED file or folder retains its original permissions. Now here is where its gets a little tricky...

    When you MOVE a file or folder from one NTFS drive to another NTFS drive, the MOVED file or folder takes on the permissions of the destination folder.

    The differences in the MOVE(s) are because in one MOVE command you are moving data within one single NTFS volume. The second MOVE is when you are MOVING data between 2 NTFS volumes.

    Let's look at it in laymen terms. Say you have a filing cabinet in your house. You organize it the way you want. Let's say you organize it alphabetically. Your accountant has a filing cabinet in her office. She organizes it by date. When you copy a file out of YOUR filing cabinet and give it to her, she will organize it according to HER filing system; which is by date. So the COPIED file takes on her filing structure (permissions). Now you are home again, and you are organizing your filing cabinet for house cleaning reasons. When you are MOVING stuff around in your filing cabinet, you still retain your alphabetical filing structure (permissions). So if you were to MOVE one file within your filing cabinet to another place within your filing cabinet, you will still place it in alphabetical order.

    Now if you were to MOVE that file from your filing cabinet to your accounts filing cabinet, guess what will happen... You are right! It will inherit her filing structure (permissions).

    We have not discussed one last thing. If you have a file on a FAT/FAT32 partition, and you MOVE or COPY it to a NTFS volume; the file or folder will inherit the permissionsIf you MOVE or COPY from a NTFS volume to a FAT/FAT32 drive, you lose all permission for that file or folder.

    February 03, 2007

    To Aspiring MCDSTs, Part 3

    Another installment for those wanting to achieve their MCDST Certification. Did you know that a majority of your questions concerning the MCDST can be answered here: http://www.microsoft.com/learning/mcp/mcdst/faq.mspx

    Take a look at the FAQs page above to see if your question(s) is listed. If not, drop us a line in the newsgroup and we will be happy to assist.

    January 28, 2007

    20% off E-Learning Courses for your MCDST

    Purchase your e-Learning MCDST courses by February 15, 2007, and save 20%. Use promo code DST20 at checkout. Each course is self-paced, and runs about 12 hour long. There is no need to rush your studies as the subscriptions last for 1 year and is also available offline. Below are the links to both  MCDST courses.

    Course 2261 (70-271 exam)

    Course 2262 (70-272 exam)

    January 21, 2007

    To Aspiring MCDSTs; Part 2

    I put this post under "MCDST Studies" because I spend a majority of my time in the public Microsoft MCDST newsgroup and read the posts of individuals who have just learned about Microsoft certifications or the MCDST certification.

    Here are some tips for anyone wanting to achieve the MCDST certification:

    1.) Start. This may seem like an odd step, but how often have you said, "I will get around to it." How many times have you procrastinated in doing the things you actually want to get accomplished? So starting is a huge step -- one that many people fail to do. Ironically, you fail before you even get started.

    2.) Research. As I said, I spend a good amount of time the public Microsoft MCDST newsgroup. Many new individuals post the same question day after day; "What do I need to do to get MCDST certified?" I do not mind answering these questions, but the question baffles me. Why? Because it is so much easier to find information on http://www.microsoft.com/learning than it is to post the question on the newsgroup. The answer to this question is; pass the 70-271 and 70-272 exams. Then the question changes to, "Yeah, I knew that. So how do I pass the exams?" And it just keeps going and going and going till they get around to asking specific questions about the contents of the exam. Do research before hand and then ask your questions to confirm your findings or if you cannot locate the information you are searching for. Another question that floods the newsgroups is, "What is the best study material?" Again, this is another question that is open to interpretation and opinion. What works for one may or may not work for another. Some individuals can read thru technical books without much effort, while others cannot get past one chapter without rereading it 3 times. While classroom instruction is always available; there is the issue of cost, time, and what institution to choose. Then there is the "virtual classroom" known as CBTs (Computer Based Training). Although you can normally take these on your own time, they can be the same cost as classroom training. Lets not forget the practice tests. It seems more and more acceptable for people to "study" from a practice test. I do not quite understand this concept. You are studying questions that you will not be tested on. And like everything else that you may come across; practice exams can be wrong too. This seems to surprise people. But many practice tests can be riddled with incorrect information. So to recap, if you are interested in technical manuals or study kits; check out http://www.amazon.com and look up those books. There you can read reviews and actually LOOK at the material in the book to determine if it is the right book for you. It would also be wise to go the the publishers website to check for erratas. An errata is a list of errors and their corrections inserted, usually on a separate page or slip of paper, in a book or other publication. Remember books have typos, misprints, misinformation and errors too. Normally publishers will post erratas on their websites for any particular book. Check them out. Also, stop into your local bookstore. Pick up a hand full of different books and flip thru them. See the differences between them. These study guides are not cheap. Choose the one that suits your needs and receives the most positive reviews at Amazon. Secondly, if you are interested in ILT (Instructor Led Training), check out your yellow pages and see what is in your area. Jot down all the CLC (Computer Learning Centers) and check out their website. Do a Google search on them. Stop by and talk to some of the students, instructors, and Account Executives. See if you feel comfortable with the environment. You can do all this and not spend one cent by doing this research. Do not allow AEs (Account Executives) is push you into a deal or contract if you do not feel comfortable. Third, if you want to check out CBTs (Computer Based Training), again Google is your friend. I understand that there are thousands of sites out there and you can become very confused trying to find the right one. If you have ever picked up a technical magazine such as Windows I.T. Pro or Redmond, flip thru them and you will see the major CBT providers. Visit their websites and check out their demos. If they do not offer demos, that is a good indicator that you may not want to spend your money on a product you cannot see. Fourth, for the sake of not repeating myself, follow the same advice with regards to practice exams. And use those exams to condition your mind and body for the actual exam; not to study with. 

    3.) Plan. Achieving your MCDST will not happen over night. There is a lot of information to consume, remember, file, store, and process. Sure you can take the fast track. Sure you can "just get by". But why would you want to do that? Are you just interested in the title? I really hope not. I hope you want to be the best desktop support specialist you can be. So with that, take the time to sit down and map out your study schedule. Unless your employer has set a specific time limit to achieve your MCDST, there is no rush. The certification or exams are not in any jeopardy of being retired any time soon. So grab a calendar, open up Outlook, get out your day planner and map out a REASONABLE time frame to complete your studies. You might want to think about scheduling your exams at this time. This shows commitment, and puts you on a true time line to complete your goal. If you do not have an end point; how will you know when to stop studying and test out? You increase your odds of passing by 50% when you just schedule your exam. Think about that. 50%!!! So that means, at a minimum, you just need to devote 20% to pass by the skin of your teeth. Wow.

    4.) Perform. Now that you have started pursuing your goal toward certification, you have researched your certification and planned a reasonable schedule; it is time to perform. This step involves executing your plan. You have mapped out your schedule, you know what needs to be done; now do it. One thing to remember about your plan is that it is fluid; meaning it can change. Allow for the change and adapt to it accordingly. There are going to be times when life just interferes. Situations will come up when studying is not conducive. This is where proper planning comes in. When your scheduled plan hits life's pot holes, do not toss out your entire plan; adjust to the changes. Keep moving forward. Keep performing.

    5.) Finish. This is another step individuals do not perform. They start, research, plan and perform but never finish. One reason people never finish is because they are scared to. If you finish, that means you MUST be ready for the exam; and that is scary. This is where self doubt in ones performance and abilities comes in. You begin to doubt that you can pass the exam because you do not "know it all." Thus, you just keep studying. You keep performing. You adjust your plan and schedule to reflect your fears of sitting the exam. When this happens, you start thinking, "This sucks. I will never learn all of this. I might as well just quit." Here is the difference between quitting and finishing.

    6.) Test. Now is the time. The big day. The event you have been working toward. What last minute advice do you need? Simply put: relax. Remember the Karate Kid,  "Win, lose. No matter. You make good fight." Here are the facts; either you will pass or fail. If you pass, great. Congratulations, pop the bubbly. But what if you fail? What then. Again, you need to "PLAN" for that. When planning, you need to consider that you may not pass the first -- and this is okay. You evaluate your score, find your weaknesses and perform again. If you planned properly, there is no need to go back to the beginning. Just pick up on step 4 and continue on.

    7.) Evaluate. After all is said and done. You have STARTED, RESEARCHED, PLANNED, PERFORMED, FINISHED, TESTED; now you have to evaluate. Debrief. Sit back and reflect on things that went right and that went wrong. Learn from your experience and add that experience to your next goal. Again, this is another step individuals skip. They just go to the next goal and move on. How will you ever learn and digest if you do not EVALUATE?

    I hope this helps you in achieving your goals. These steps are not just for those seeking certifications, it is for anything you wish to pursue. If you have any question, drop me a comment or email and I will be happy to assist you. Good luck and more to come.

    January 17, 2007

    To aspiring MCDSTs

    Okay, another category. This one is called "MCDST Studies." As the title might suggest, it is designed to help you  understand the skills measured in hopes of passing the 70-271 and 70-272. Notice the "understand" part of that sentence was in bold, underlined, and italicized? It is not enough for me that you pass the exam. That is a by-product. I want you to be the best desktop support technician you can be; as I know many of you want to be. So I have decided to create this category and help those who wish to be helped.

    First there are a couple of things we need to establish. 1.) I will NOT violate my NDA (Non Disclosure Agreement) I agreed to before taking the exams. Direct questions concerning the contents of the exams will go unanswered. 2.) This blog is a part time thing. Meaning, there might be days that I do not post anything. This does not mean I am avoiding, canning, or not interested anymore in helping you. It simply means that I have a life that comes before this.

    Now let's get started... Although I have an idea of how I want to proceed with this; I want to know where you think your weaknesses are. So go through your books, jot down some areas where you think you need to improve, and leave me a comment below this text. Since I respond to no less than 100 emails a day, posts comments will help me out tremendously and speed up the process.

    So the floor is yours. Let me know what you would like to see. After I read the comments and tally the weaknesses, I can somewhat customize this category for you. I look forward to reading your comments.